PROS Screens

Project Portal PROS	Business Process	View	Screen	Description
	Problem Incident Report
			1	This is PROS main menu. It supports all functions for: Contact Management, Sales and Contract Activity, and Customer Support Service.
			2	All PIRs must be associated with a company and contact. Both company and contact must be currently registared with PROS.
			3	All PIRs must have a valid Product Code, Feature, Version, and Component. All other fields can be filled in now or updated later.
			4	An In-Progress line is displayed at the bottom of the screen to let the user know something is happening.
			5	PIR entry is acknowledgement with a reference number displayed at the bottom of the screen.
			6	System Notification
	Select Action Items
			10	Specifies Selection Criteria for Action List
			12	Action Item Selection In Progress Notification
			13	List of Assigned Action Items
			14	This screen is used to display and edit Action Items. A variety of options are available at the bottom. Function key access to next processing steps provide user friendliness.
	Select Problem List
			17	Provides problem selection criteria for Problem List
			18	In-Progress Notification
			19	Selected Problem List
			20	This screen allows for input and edit capabilities. Contact information is validated and initial status are set. The bottom offers friendly navigation and next processing function keys.